Receptionist

Latrobe Regional Health is a leading provider of health care services across the Gippsland Region

 

About the role

 

Are you seeking a rewarding and diverse Receptionist role in a leading regional hospital? Join the Consulting Suite team at Latrobe Regional Health, where we value our employees by providing a safe and supportive workplace culture that enables you to thrive. 

 

Latrobe Regional Health is looking for Receptionist to join our growing team on a part time (0.9EFT) ongoing basis.

 

The Receptionist is to deliver high-quality, client-focused administrative support in the Consulting Suites. Working in a busy reception environment, this role supports visiting medical specialists and their patients by coordinating appointments, managing enquiries, and ensuing a welcoming, efficient and confidential service. The Receptionist role plays a key role in the smooth day-to-day operation of specialist consulting services.

 

Working Together | We will respond to challenges together to create a safe, quality health service

 

The role of the Receptionist is to:

• Provide a professional and welcoming reception service for patients, carers and visitors.
• Accurately schedule and coordinate patient appointments, including Telehealth consultations.
• Manage telephone enquiries promptly and professionally, ensuring clear communication and follow-up.
• Provide administrative and secretarial support to visiting medical specialists as required.
• Process Medicare, cash and card payments accurately while maintaining strict confidentially information.
• Maintain an organised, clean and efficient reception and office environment in line with organisational standards.

 

About you

Ideal candidates for this role will have:

• Demonstrated experience working in a busy administrative or reception environment.
• Strong customer service skills with a friendly, professional and respectful approach.
• Excellent organisational skills with the ability to juggle multiple tasks and meet deadlines.
• Clear verbal and written communication skills and confidence using Microsoft Office programs.
• Ability to work both independently and collaboratively within a team environment.
• Reliable, flexible and committed to maintaining confidentiality and service quality.

 

Latrobe Regional Health offers a range of benefits including:

• Salary packaging up to $9,000 per annum.
• Meals/Entertainment benefit up to $2,650 per annum.
• Encouragement for professional development and ongoing education.
• A range of social club activities, discounts and diverse workplace activities.
• Free access to our Staff Wellbeing Centre offering health education and wellbeing
• Access to discounted gym membership and fitness services through Fitness Passport Services.

 

Interested about this exciting opportunity, but want more information? We encourage you to contact Paul Ferguson, Business Manager via email: 🔒 Click to reveal email for a confidential discussion.

Please click here for a copy of the Position Description

 

About us

Located in the picturesque region of Gippsland, Latrobe Regional Health (LRH) offers the perfect balance between career and lifestyle. Enjoy easy access to Melbourne, stunning beaches, majestic mountains, and serene lakes. With flexible working hours, you can make the most of what Gippsland has to offer.

 

LRH cares for a population of about 300,000 and is the regional provider of specialist services. Our catchment covers 42,000 square kilometres, from Phillip Island to Mallacoota in the far east of Victoria. LRH offers cardiac care, surgery, medical, renal, emergency care, aged care, women's and children's services, pharmacy, allied health and rehabilitation. Medical and radiation oncology are offered by the Gippsland Cancer Care Centre.

 

Now is an exciting time to join the LRH team, with the $223.5 million expansion completed in March 2024, offering improved maternity and paediatric facilities, larger intensive care unit, increased medical and surgical beds and additional operating theatres.

 

Diversity and inclusion

We embrace workforce diversity and actively encourage applications from across our community including Aboriginal and Torres Strait Islander people, people with linguistically diverse backgrounds, people of all genders and gender identities and people with disabilities. LRH's Aboriginal Hospital Liaison Officer is available to support Aboriginal and Torres Strait Islander descent applicants and can be contacted via email: 🔒 Click to reveal email 

 

How to apply

Join us in our mission to provide exceptional healthcare services to our community. Apply today and make a difference in the lives of our patients and their families. Please click the APPLY button to be directed to our Careers page for direct application. Applications should include a cover letter addressing the Key Selection Criteria and current resume.

Applications Close: 14 June 2026

Explore all the great things happening at LRH by visiting our Careers and Training page of our website www.lrh.com.au/Careers-and-Training/ and take the next step in your career journey.

 

Before commencement, the successful applicant will

Provide evidence of an original and valid National Police Record Check, an employee Working with Children Check, and a current season influenza vaccine (if applicable to work area), unless a valid medical exemption applies.