Bairnsdale is the commercial centre of East Gippsland and home to a wide range of businesses, government offices, healthcare providers, and service organisations — all of which rely on strong customer support. Whether you’re greeting people face-to-face, assisting over the phone, or supporting customers online, customer service and call centre jobs in Bairnsdale offer stable, people-focused work close to home.
Employment opportunities in customer service and call centres
Customer service roles in Bairnsdale can be found across retail, banking, healthcare, real estate, insurance, education, and government services. While large-scale call centres are limited in the region, there are still opportunities in inbound support roles, local helplines, admin-based customer care, and front-desk positions where communication and professionalism matter most.
Common job roles in Bairnsdale
If you’re looking for customer service or phone-based roles in Bairnsdale, you might come across positions such as:
- Customer Service Representative
- Receptionist
- Administrative Assistant with client-facing duties
- Call Centre Operator (inbound or outbound)
- Helpdesk or Technical Support Officer
- Front Office or Service Desk Assistant
- Sales Support or Customer Experience Coordinator
- Contact Centre Agent (remote or hybrid)
- Medical Receptionist
- Client Services Officer
These roles are typically offered on a full-time or part-time basis, with some flexibility around school hours or shift work depending on the employer.
Why work in customer service in Bairnsdale?
Customer service and call centre roles in Bairnsdale suit people who are friendly, organised, and confident communicators. These jobs are ideal for those who enjoy problem-solving and building relationships, while offering reliable hours, team support, and transferable skills that apply across many industries.
Build a strong local career
If you enjoy working with people and want a reliable role with room to grow, Bairnsdale has a steady stream of customer service opportunities. Whether you’re starting out, returning to work, or looking to build a long-term career in service and support, this is a great sector to explore — all while staying local in East Gippsland.