Privacy Policy
Effective Date: 4 March 2025
Thank you for using Gippslander (“Platform”). Your privacy is important to us. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you use our Platform. By accessing or using the Platform, you agree to the practices described in this Policy.
1. Information We Collect
We may collect the following types of information:
a. Personal Information
When you create an account, post a job, apply for a role, or contact us through the site, we may collect personal details such as your name, email address, phone number, business name (if applicable), and any other information you choose to provide.
This includes information submitted via contact forms, chat tools, messages, or support requests.
b. Job Listings and Applications
If you post a job or apply for a role, we collect the content you submit — including job descriptions, business details, resumes, cover letters, and any other application materials.
c. Usage Information
We may automatically collect technical details about how you use the Platform, such as your IP address, browser type, device information, pages visited, and access times.
d. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience, remember preferences, and understand how users interact with the Platform. You can adjust your cookie preferences in your browser settings.
2. How We Use Your Information
We use the information we collect to:
- Provide, operate, and improve the Platform
- Match job seekers with suitable roles and enhance the visibility of job listings
- Communicate with you about your account, applications, or service updates
- Analyse usage patterns to improve performance and user experience
- Detect and prevent fraud or misuse of the Platform
- Send marketing communications (if you've opted in), which you can unsubscribe from at any time
3. Legal Basis for Processing
We collect and use your information only where reasonably necessary for our functions and activities, including:
- Fulfilling our obligations to you (e.g. processing job posts or applications)
- Complying with legal requirements
- Managing our relationship with you (e.g. account notifications)
- With your consent (e.g. for marketing communications)
4. How We Share Your Information
a. With Employers or Job Seekers
If you apply for a job, the information you submit will be shared with the relevant employer. Likewise, if you're an employer, your job listing and business details will be visible to users of the Platform.
b. With Trusted Service Providers
We may share your information with third-party providers who support the operation of the Platform — including hosting, analytics, CRM tools, customer service platforms, and email systems. These providers only access your information as needed to perform services on our behalf.
We require these providers to handle your data in accordance with applicable privacy laws and this Privacy Policy.
c. Legal Requirements
We may disclose your personal information if required to do so by law, regulation, legal process, or court order, or in response to a valid request from a law enforcement agency or government authority.
5. Overseas Disclosure of Personal Information
Some of our service providers may store or process data in countries outside of Australia (e.g. cloud infrastructure or CRM systems). When this occurs, we take reasonable steps to ensure those providers meet privacy standards equivalent to the Australian Privacy Principles.
By using the Platform, you consent to the possible transfer of your personal information outside of Australia as described above.
6. Data Security
We take reasonable technical and organisational measures to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure.
However, no method of transmission or storage is completely secure. You use the Platform at your own risk.
7. Your Choices and Rights
You have the right to:
- Access and review the personal information we hold about you
- Update or correct inaccurate details
- Delete your account or request removal of your information (subject to legal or administrative requirements)
- Opt out of marketing communications at any time
To exercise your rights or manage your preferences, you can log in to your account settings or contact us.
Please note that in some cases, we may need to retain certain information for recordkeeping, legal compliance, or business purposes.
8. Children's Privacy
The Platform is intended for users aged 18 and over. We do not knowingly collect information from children under 18. If you believe we have collected personal data from a minor, please contact us so we can remove it promptly.
9. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal obligations. The “Effective Date” at the top of this page indicates the most recent version. We encourage users to review this page regularly.
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how your data is handled, please contact us via our website.
11. Complaints
If you believe your privacy has been breached, please contact us using the details above. We will respond to your complaint as soon as reasonably possible. If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC).