Wonthaggi is the largest town in the Bass Coast region and a growing hub for retail, healthcare, tourism, and essential services. With more people moving to the area and businesses expanding, there’s a steady need for friendly, organised workers to assist customers both in person and over the phone. Customer service and call centre jobs in Wonthaggi offer reliable local employment with strong community connection.
Employment opportunities in customer service and call centres
Customer service roles in Wonthaggi are available in medical centres, retail stores, council services, banks, schools, real estate offices, and tourism-focused businesses. While large-scale call centres are not based locally, there are plenty of roles that involve managing enquiries by phone or email alongside face-to-face service.
Common job roles in Wonthaggi
If you're looking for customer service or support work in Wonthaggi, you may come across roles such as:
- Receptionist
- Customer Service Assistant
- Medical Receptionist
- Contact Centre Agent (remote or hybrid)
- Front Desk or Office Administrator
- Sales Support or Bookings Coordinator
- Helpdesk or Client Support Officer
- Administrative Assistant with customer contact
- Visitor Information or Guest Services Officer
- Customer Experience Representative
Roles are commonly available on a part-time or full-time basis, with some casual work — particularly during peak tourism seasons.
Why work in customer service in Wonthaggi?
Customer service jobs in Wonthaggi are a great fit for people who enjoy helping others, working as part of a team, and building trust with customers. These roles are often the face of the business and offer transferable skills, consistent hours, and career development across multiple industries.
Build a strong local career
If you’re looking for a dependable, people-focused role close to home, Wonthaggi offers a wide range of customer service opportunities. Whether you're starting out, returning to work, or looking to grow your experience, it's a great place to build a solid, community-connected career in the Bass Coast region.