Provide advice and assistance to staff and students from enrolment and progress throughout the student life cycle.

• Student Services and Registrar – Gippsland Campus

• Full-time, continuing appointment

• HEW 5 - $79,177 p.a. plus up to 17% superannuationPosition closing date: 19/11/2025

Ranked number one university in Australia for First Generation Student Enrolments (Good Universities Guide 2022) and with top rankings in Victoria around student support, social equity, skills and employment, we are driven to make difference to every student and the community providing lifelong learning, skills, and research locally, regionally, and globally.

With University and TAFE campuses in Ballarat, Berwick, Gippsland, and the Wimmera we are positioned to provide pathways from vocational education and skills training through to higher education.

About the role

You will provide advice and assistance to staff, Institutes, and current students regarding managing their enrolment and progress throughout the student life cycle. This includes course structures and progression advice, leave of studies, withdrawals, special considerations, credit, results and other related issues.

You will:

respond proactively and assist in resolving student matters;
review and update student plans each semester, in line with progression requirements;
support the Student Administration leadership team organising and delivering events; and
participate in regular training sessions and cross-campus knowledge sharing within the Student Administration team.

About you

You will have the ability to interact and establish working relationships with a diverse range of staff and students, maintaining strict confidentiality. You will have demonstrated problem-solving skills with the ability to provide student advice, research, analyse, interpret and evaluate information.

You will possess:

the ability to prioritise tasks, meet deadlines and achieve goals;
a commitment to deliver quality customer service; and
ability to maintain efficient and effective record keeping and filing systems.

All University positions delivering education and/or services to children must hold a valid Working With Children Check (WWCC). Please refer to the position description for WWCC requirements.

How to apply

Please apply by Wednesday, 19 December 2025.

Applicants are required to submit a resume and response to the key selection criteria.

View position description

Federation University is committed to The Circle Back Initiative program, whereby we will respond to every applicant.

If you are experiencing technical difficulties with your application, please email the Recruitment team or phone 03 5327 9756. Our position descriptions also list a contact person for job specific inquiries.

Let our staff tell you more.

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