Cowes is the main township on Phillip Island and a key centre for tourism, retail, local services, and small business. With a steady flow of residents and visitors year-round, there’s regular demand for customer-facing roles across a range of industries. Whether you're working behind a counter, assisting clients in an office, or supporting customers over the phone, customer service and call centre jobs in Cowes offer flexible, people-focused work.
Employment opportunities in customer service and call centres
Customer service roles in Cowes are available in retail stores, accommodation providers, medical practices, real estate agencies, local council services, and tourism operators. While large call centres are rare on the island, there are still inbound phone support, reception, and client service roles available — many of which involve both in-person and phone-based communication.
Common job roles in Cowes
If you’re looking for customer service or support roles in Cowes, you may come across jobs like:
- Customer Service Assistant
- Receptionist
- Medical Receptionist
- Retail Customer Support
- Front Desk or Office Assistant
- Guest Services Representative
- Helpdesk or Support Officer (onsite or remote)
- Sales Support Coordinator
- Contact Centre Agent (remote work-from-home)
- Client Services or Bookings Administrator
Most roles are offered on a part-time or casual basis, with full-time opportunities depending on the employer and the season.
Why work in customer service in Cowes?
Customer service jobs in Cowes offer a chance to connect with people while building valuable skills in communication, conflict resolution, and time management. These roles are ideal for those who are friendly, reliable, and enjoy working in a team — with strong demand during peak holiday seasons and year-round local activity.
Build a strong local career
If you're looking to start or grow your career in a flexible, community-focused setting, Cowes offers a range of customer service and support roles to suit different experience levels. It’s a great place to gain skills, earn a steady income, and stay connected to the local community — all without leaving the island.