Reception / Administrator

Bring your exceptional people skills, high attention to detail, and proactive initiative to the best team environment and office in town!

G.J. Gardner Homes East Gippsland is a highly respected, locally owned builder backed by the strength and systems of Australia’s most trusted home building brand. Based in Bairnsdale, we pride ourselves on delivering outstanding custom homes, fostering a truly supportive workplace culture, and offering an inclusive environment where every team member is heard, valued, and included in decision-making.

We are seeking an organised, customer-focused Reception / Administrator to step into a dynamic office all-rounder role. Spanning front-of-house hospitality, sales support, and pre-construction administration, this role is perfect for someone who loves variety, thrives on creating wonderful first impressions, and keeps operational details running like clockwork!

• The Best Team & Workspace in Town: Work out of a modern, highly professional office environment complete with a great lunch room (with Coffee machine) to recharge and connect.

• A Supportive, High-Vibe Culture: Join a team that genuinely looks after each other, regularly celebrates wins and birthdays, and ensures work is an enjoyable place to be.

• An Inclusive Voice: Experience a workplace culture where everyone is included in key team decisions and has an active say in how we operate.

• Ongoing Training: Access structured, ongoing training to master our internal systems, building administration workflows, and operational tools.

• Consistent Schedule: Enjoy regular full-time hours from 9am to 5pm, Monday to Friday (with occasional extra hours as business demands require).

• National Brand Stability, Local Heart: Enjoy the security of Australia’s leading residential home builder combined with the tight-knit feel of a local business.

• Reception & First Impressions: Serve as the warm face and voice of our business - greeting all customers and visitors professionally, managing incoming phone inquiries, and ensuring a welcoming office environment.

• Council & Pre-Construction Liaison: Deal directly with council permits, external providers, and building surveyors to progress approvals efficiently and keep projects moving to deadline.

• Construction & Contract Admin: Establish and maintain job folders and assist with contract administration and estimating paperwork.

• Data Management & Accuracy: Enter lead and client information into our systems with a high degree of attention to detail.

• General Office Support: Maintain office supplies, handle daily mail, and assist with basic invoicing in Xero to ensure smooth daily operations.

• True All-Rounder: Comfort with wearing multiple hats throughout the day, balancing customer interactions with detailed administrative and compliance tasks.

• Exceptional People Skills: A warm, professional manner with a natural ability to connect with clients, council officers, building surveyors, and team members alike.

• Strong Computer & Digital Literacy: High proficiency in standard office software (experience with Xero is a bonus!) and a quick capability to learn customised management platforms.

• High Attention to Detail & Initiative: A keen eye for accuracy, the ability to meet deadlines under pressure, and a proactive approach to keeping tasks moving forward.

• Location & Mobility: Living in or near Bairnsdale (or surrounding East Gippsland communities), holding a current Australian Driver’s Licence, and having access to a reliable vehicle.

We offer a welcoming, stable, and empowering environment where your contribution is recognised every single day. If you are an organised all-rounder who takes pride in quality work and wants to grow within a respected local builder, step forward today.

Ready to join the best team in town? Click "Apply Now" to submit your resume and a cover letter detailing your administration experience and why you are the ideal fit for our Bairnsdale office.