Doorways Case Worker

Number of Positions Available:

1

ABOUT US

The Salvation Army is a Christian movement and one of Australia's largest and most-loved charities.  We believe in doing good that transforms lives and futures for the better.  It is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, we are always here — providing support, safety, community, and opportunity.  

Why this role matters
The Salvation Army (Salvos) Doorways model of care provides holistic financial support to individuals and families seeking short term financial assistance and ongoing financial management support services. The Doorways Team provide person-centred trauma informed care, facilitate short-term financial assistance, and walk side-by-side with participants as they build the skills and knowledge to break the cycle of poverty.

About the role

As a Case Worker - Doorways, you will play a vital role in supporting individuals and families during challenging times. Through person-centred case management, advocacy and community collaboration, you will empower people to identify their goals, access essential supports and build confidence for the future. Working closely with church leaders, volunteers and local service providers, you will help deliver a compassionate, responsive and integrated service that creates meaningful outcomes for the community.

Reporting to the Regional Manager, this is a permanent part‑time position, 22.8 hours per week, based on-site in Bairnsdale, VIC.   

 

Conditions  

Compensation is in accordance with the Social, Community, Home Care and Disability Services Industry Award (SCHADS) Level 4.  

How you will make an impact

• Provide strengths-based case management, supporting community members to navigate challenges and achieve their goals
• Deliver early intervention support to individuals and families experiencing financial hardship, disadvantage or social isolation
• Advocate for community members and connect them with appropriate services, resources and support networks
• Build strong relationships with Church Officers, volunteers and local stakeholders to deliver an integrated and community-focused service
• Maintain accurate records and ensure service delivery aligns with TSA policies and the Doorways Model of Care

What you will bring

• Tertiary qualification in Social Work, Psychology, Community Services or a related discipline, or equivalent experience
• Experience in case management, community services or support-focused roles
• Strong interpersonal skills and the ability to build trusted relationships with individuals, families and community partners
• An understanding of financial hardship, social disadvantage and strengths-based, early intervention approaches
• A collaborative mindset and commitment to delivering person-centred support
• A current Working With Children Check.
• A genuine alignment with The Salvation Army's values of Integrity, Compassion, Respect, Diversity and Collaboration

What we offer  

Eligible employees can access a meaningful and supportive employment experience, including:   

• Salary packaging up to $15,900 tax‑free + $2,650 meal entertainment benefit
• Generous paid parental leave and purchased leave options
• Flexible part-time working arrangements
• Access to EAP, wellbeing initiatives, and Fitness Passport 
• Aboriginal & Torres Strait Islander supports including Burra Burra Network, Cultural Events, and Sorry Business & Ceremonial Leave (up to 10 days)
• Ongoing training and development opportunities
• A purpose‑driven career that creates meaningful and sustainable social impact

How to apply

If you're passionate about empowering people, strengthening communities and creating positive change, we'd love to hear from you. Submit your resume and cover letter outlining your experience and suitability for the role.
 

Together, we can help build stronger, more resilient communities where everyone has the opportunity to thrive.

Applications will be reviewed as received and will close once a suitable candidate has been identified.

The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal people and Torres Strait Islander people.

The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory Nationally Coordinated Criminal History Check.

We value Integrity, Compassion, Respect, Diversity, and Collaboration