Customer Service Officer – Medical Reception

Gippsland Lakes Complete Health • Part-time • Lakes Entrance, Victoria, Australia • 1d ago

Customer Service Officer – Medical Reception

$32.22 per hour
Salary packaging options up to $15,900 per year
Skilled and experienced team
Part time - between 32-48 hours per fortnight

About us

Gippsland Lakes Complete Health (GLCH) is a not-for-profit community health provider that has been helping East Gippsland residents live well for more than 45 years.

We’re one of the region’s most high-profile health and support service providers with more than 500 staff, 300 volunteers, and an annual budget of more than $50 million.

Our mission is to develop and deliver quality health and wellbeing services to the people of East Gippsland

About the role

The primary responsibility of this role is to provide quality customer service for the GP Practice including GP services for outreach sites, and general reception for other GLCH services at Jemmeson Street.

You would be required to develop a broad knowledge of the organisation’s services along with administrative support for service delivery within the GP Practice and other teams within the Clinical Services Unit.

Skills & Experience

This position will suit an individual who has experience working in a medical or other health related environment including familiarity with medical terminology and the health care sector whilst being able to work cooperatively within a busy team environment whilst demonstrating a high level of attention to detail and professionalism.

Team Culture

At GLCH, we believe our people are our biggest asset and we pride ourselves on a positive culture that encourages open communication and emphasises recognition and career advancement.

People enjoy working at GLCH because we’re professional, supportive, inclusive and collaborative in our approach. We welcome staff and clients irrespective of ethnicity, faith, sexual orientation and gender identity. We also support inclusion and diversity.

Benefits