The Role:
As Bar & Gaming Manager, you will oversee day-to-day operations of our bar and gaming areas, ensuring high-quality service, compliance with all gaming regulations, and a positive, professional environment for both staff and guests. You will be responsible for managing a team, monitoring performance, and contributing to the growth and efficiency of the venue.
Key Responsibilities:
- Manage and lead bar and gaming staff, providing guidance, training, and performance feedback.
- Ensure compliance with all gaming and liquor licensing regulations.
- Monitor daily operations, including cash handling, stock management, and venue presentation.
- Develop and implement strategies to maximize revenue, customer satisfaction, and team performance.
- Conduct regular staff meetings, training, and coaching sessions.
- Handle customer inquiries and resolve issues professionally.
- Collaborate with venue management on events, promotions, and operational improvements.
Key Requirements:
- Proven experience in bar and gaming management, preferably in a hospitality environment.
- Strong leadership and team management skills.
- Excellent understanding of gaming compliance, licensing, and regulatory requirements.
- Strong communication and interpersonal skills.
- Ability to work flexible hours, including nights, weekends, and public holidays.
- Proactive, organised, and able to multitask in a fast-paced environment.
Why Join Us:
- Be part of a dynamic, supportive team.
- Competitive salary and benefits.
- Opportunities for professional development and growth.
- Work in a vibrant venue with a focus on excellence and customer satisfaction.
