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Senior Intake & Service Navigation Worker
Wellways is committed to reconciliation, lived experience and inclusivity. We strongly encourage and warmly welcome people from Aboriginal and Torres Strait Islander communities, people with a lived experience of mental health and disability and people who identify as LGBTIQA+ to apply. Even if you only meet some of the criteria, we’d love to hear from you.
About this Program
The Psychosocial Support Services has intentionally been developed underpinned by evidence and through co-design with participants, carers, and referrers to ensure timely, needs-based, capacity building services which not only support mental health recovery and exit from services, but the assessment and successful navigation through to NDIS and ongoing psychosocial supports under NDIS.
Funded by Gippsland Primary Health Network, the PSS program will deliver psychosocial services through the established mental health stepped-care model.
About the Opportunity
The Senior Worker Intake & Service Navigation provides leadership and operational oversight to ensure the delivery of accessible, timely, and high-quality support services. Operating Monday to Friday, this role supervises the Intake & Service Navigation team, coordinates care systems, and ensures efficient service delivery aligned with clinical governance, quality, and risk management standards. The position also maintains a small caseload, balancing direct practice with leadership responsibilities.
Working under the direction of the coordinator, this role contributes to the Gippsland leadership team and supports regional planning and program implementation. It builds strong stakeholder relationships, drives community engagement, and oversees service performance and evaluation to ensure continuous improvement and effective outcomes for people at risk.
You will need:
About Us
Wellways connects people, strengthens families, and transforms communities for individuals of all ages experiencing disabilities or challenges to their social and emotional wellbeing. A leading for purpose mental health and disability support organisation operating nationally, our services span mental health, disability and community care and reach more than 7000 people each year!
Working with a diverse range of people, Wellways creates an inclusive community where everyone can imagine and achieve their hopes and potential.
What we offer
For a confidential discussion about the role, we encourage you to contact Lee Brien, Regional Manager on 0431 707 664
Once you APPLY click her for a copy of the position description
Wellways is committed to the safeguarding of children and vulnerable people. Successful applicants must undergo a comprehensive screening process prior to their commencement.
If you’d like to know more about our reconciliation commitment, click here Reconciliation | Wellways
We’re passionate about our work, which is enjoyable, challenging and rewarding. All of our teams work to ensure everyone can imagine and achieve their hopes and potential. We know that people are unique and the experts on their life and are not defined by impairments, diagnosis or labels. We aim to specifically promote safety and inclusivity for LGBTIQ+ and First Nations communities.
This is your opportunity to join a values based, growing, innovative and nationally recognised organisation with over 2,000 staff members across 93 sites.
Please select "Apply" below to complete your application.
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