Sales Consultant

Overview

Are you a passionate and experienced Sales Consultant with a talent for building relationships and closing sales?

Do you thrive on delivering exceptional customer experiences and helping people make life-changing lifestyle decisions?

About Us

Palm Lake Group is a proudly Australian, family-owned business with over 48 years of experience in developing, constructing, and managing Lifestyle Resorts, Retirement Villages, and Aged Care Facilities across Australia. Our resorts aren’t just places to live they’re vibrant, active communities designed for comfort, connection, and enjoyment.

We are passionate about delivering premium homes and exceptional environments that enrich the lives of our residents. Our construction division plays a vital role in bringing this vision to life from the first foundation poured to the final finishing touch.

Join us in redefining over-50s living through quality craftsmanship and care.

Position Details

We are seeking a motivated and experienced Sales Consultant to join our team at Palm Lake Resort, Paynesville. This is a Full-Time, Fixed-Term role, working closely with the Sales team to guide prospective purchasers through the sales journey and deliver an exceptional customer experience from initial enquiry through to settlement and handover.

As an integral part of the sales team, you will play a vital role in showcasing our luxury lifestyle offering, nurturing prospective purchasers and their families, and ensuring the highest possible conversion from enquiry to sale.

Responsibilities

• Manage incoming sales enquiries and guide prospective purchasers through the end-to-end sales process
• Build strong relationships with prospective purchasers and their families to support sales conversion
• Conduct display home and resort tours, presenting the Palm Lake lifestyle offering in a professional and engaging manner
• Convert leads into purchasers while supporting sales targets and conversion outcomes
• Maintain presentation standards of display homes to ensure a premium customer experience
• Maintain regular communication with deposit holders to sustain engagement and support settlement outcomes
• Assist with purchaser selections, contract documentation, deposits and handover processes
• Liaise with internal teams regarding settlements, build progress and purchaser variations
• Support the planning and delivery of promotional events and purchaser engagement activities
• Maintain accurate sales records, database management and marketing collateral availability

What We’re Looking For

We’re looking for someone who shares our belief that respect, passion and community underpin all the work we do.

To succeed in this role, you’ll bring:

• Previous sales experience, ideally within the relevant target market
• A National Police Clearance (required)
• Real Estate Licence
• Current C Class Driver’s Licence.
• Demonstrated ability to close sales and achieve conversion outcomes
• Exceptional communication and interpersonal skills, with the ability to engage effectively with people from all backgrounds
• A positive, enthusiastic and professional attitude with a polished personal presentation
• High level of initiative, self-motivation and accountability

• White Card (Construction General Safety Induction).

What We Offer

At Palm Lake, we pride ourselves on offering exceptional lifestyle communities and providing our staff with a supportive and rewarding work environment. We offer our team:

• Competitive Remuneration
• Work-life Balance with flexible working hours.

• Luxurious Work Environment - Be part of a premier over-50s lifestyle resort that sets the benchmark for excellence.

• Professional Growth - Access industry-leading training and development programs to elevate your skills and career.

• Supportive Team - Join a dedicated, innovative, and collaborative team passionate about delivering exceptional customer experiences.

• 24/7 free access to compassionate, confidential support with our Employee Assistance Program (EAP)

How to Apply

This role is available for an immediate start so if this sounds like the role for you, apply now to submit your CV.

Please note that only shortlisted applicants will be contacted.