Customer service and call centre professionals are often the first point of contact for businesses across Gippsland — helping people with questions, guiding them through purchases, or resolving issues with empathy and efficiency. While call centres are less common in the region than in metro areas, there are still great opportunities across retail, healthcare, government, and utilities.
Whether you prefer phone-based support or face-to-face interaction, there are a variety of customer service and call centre jobs in Gippsland available right now.
These roles offer flexibility, valuable career skills, and the chance to make a real difference for customers in your local community.
Many customer-facing roles in Gippsland also come with the lifestyle benefits of regional living — like shorter commutes, closer connections with customers, and a relaxed pace of work.
Why Work in Customer Service and Call Centres?
These roles are perfect for individuals who are great communicators, patient, and enjoy helping others. They also offer:
- Jobs across a wide range of industries
- Entry-level opportunities with training provided
- Part-time, full-time, and casual roles available
- Strong pathways into admin, sales, or leadership
- Great for building people skills and workplace experience
If you enjoy connecting with others and problem-solving, this sector offers both flexibility and job satisfaction.
Popular Customer Service and Call Centre Jobs in Gippsland
Employers across the region regularly hire for roles such as:
- Customer service representatives (in-person and over the phone)
- Call centre operators and inbound call agents
- Retail and store-based customer service assistants
- Receptionists and front desk officers
- Office support and client services coordinators
- Technical support staff and helpdesk assistants
- Government customer service officers
- Banking and insurance call centre staff (limited but available)
Whether you’re looking for call centre jobs, front desk roles, or retail customer service positions in Gippsland, there are plenty of opportunities to engage with customers across different industries.
Who’s Hiring in Gippsland?
Customer service and call centre roles are offered by:
- Local and national retailers
- Medical centres, hospitals, and allied health practices
- Government departments and local councils
- Utilities, telcos, and essential service providers
- Real estate agencies and financial services
- Limited call centre and back-office operations (e.g., Gippsland Water, local banks)
These employers are often looking for friendly, reliable team members who are confident on the phone or in-person and can communicate clearly with customers.
Types of Work Available
You’ll find a mix of roles to suit different experience levels and availability:
- Full-time and part-time customer service jobs
- Casual call centre or receptionist shifts
- Entry-level positions with on-the-job training
- Work-from-home customer support (occasionally available)
- Temp and contract roles during busy seasons
Some jobs may require a Working With Children Check, basic computer skills, or previous customer service experience — but many are open to motivated, people-oriented applicants.
Customer Service and Call Centre Jobs Available by Town
You’ll find customer service and call centre jobs across Gippsland, including:
These towns are home to retailers, medical centres, offices, and local service providers who rely on great customer-facing staff every day.
Find Customer Service and Call Centre Jobs Across Gippsland
Browse the latest job listings or set up a job alert to be notified when new receptionist jobs, inbound call centre roles, or customer support positions go live in your area.
Need to Hire?
Looking to recruit friendly, capable customer service or phone support staff in Gippsland?
Post your job on Gippslander and connect with locals who know how to help others — and make your business shine.