Property Management Assistant

Join a supportive and professional real estate team!

We are seeking an organised, reliable and motivated Property Management Assistant to support our Property Management Department in the day-to-day management of residential property portfolios. This is an excellent entry-level opportunity for someone looking to start a career in real estate and gain hands-on experience within a fast-paced and supportive team environment. 

The Property Management Assistant is responsible for assisting Property Managers with a wide range of administrative and operational tasks to ensure the smooth management of residential rental properties. This role involves supporting routine portfolio management, coordinating maintenance and inspections, preparing documentation and delivering a high level of service to both rental providers and renters.

Working closely with the Property Management Team, this position requires strong organisational skills, attention to detail, the ability to multitask and a proactive approach to supporting the department’s daily operations.

Key Responsibilities:

• Assist Property Managers with the day-to-day management of residential rental properties.

• Monitor and manage daily rent arrears, including follow-up communication with renters where required.

• Conduct routine inspections and final inspections in accordance with company procedures and legislative requirements.

• Prepare detailed condition reports and inspection documentation.

• Assist with onboarding new renters, including preparing leases and tenancy documentation.

• Manage bond claims and associated administrative processes.

• Coordinate and arrange property maintenance, liaising with contractors, renters and rental providers.

• Prepare rent reviews and lease reviews in line with legislative requirements and company procedures.

• Process invoices and ensure all documentation is uploaded and maintained accurately within company systems.

• Prepare uploads and electronically archive property documents and records.

• Allocate and manage spare keys for properties.

• Assist with creating CMA’s and supporting administrative tasks across the department.

• Conduct open for inspections as required.

• Provide general administrative support to the Property Management Team to ensure efficient day-to-day operations.

Key Relationships:

• Property Management Team

• Rental Providers and Renters

• Administration Team

• Maintenance Contractors

• Directors

Skills and Attributes:

• Strong organisational and time management skills

• Excellent communication and customer service abilities

• High attention to detail and accuracy

• Ability to multitask and work in a fast-paced environment

• Professional presentation and a positive attitude

• Ability to work both independently and within a team

• Strong problem-solving skills and willingness to learn

Qualifications and Experience:

• Previous real estate or administration experience preferred but not essential

• Current Agent’s Representative Certificate or willingness to obtain

• Current driver’s licence

• Strong computer and administrative skills

To apply, please send your resume and a brief cover letter to 🔒 Click to reveal email or call Kristien on 0409 522 671